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Posts Tagged ‘BPO

HIRED – The First Ever Recruitment Party by jobsDB Philippines

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Online job portal, jobsDB Philippines, pioneers another innovation in the recruitment industry with HIRED – the jobsDB Recruitment Party! HIRED aims to provide job seekers with job opportunities in the BPO/Call center industry; one of the country’s fastest growing and highest-paying employment sectors.

The BPO (Business Process Outsourcing) industry has provided thousands of jobs to millions of Filipino job seekers since it first came to the Philippines in 1999. The industry is estimated to hit revenues of up to $25 billion by 2016, and may soon account for approximately 10 percent of the nation’s gross domestic product.

The Philippines has long been considered as the location of choice of international companies looking to establish their offshore call center facilities due to its less expensive operational and labor costs, highly skilled workforce, proficiency in American-style English and idioms, and a constant stream of college-educated graduates entering the workforce.

Oliver C. Ramos, Marketing Manager of jobsDB Philippines, adds that HIRED is the first of its kind in Philippines.

“Our goal is to take the recruitment process in the country to a whole new level and HIRED is but the first of many other events we have in mind to do just that. In the past, job seekers would have to wait until after they receive their first salary to celebrate being hired, now, we want them to celebrate right away!”

Oliver further clarifies that HIRED is not a regular job fair because only those who pass the pre-screening procedure will be invited for an interview with a specific BPO client.

“Unlike regular job fairs, HIRED brings the applicant one-step closer to an actual job offer. The pre-screening process ensures that once they get to the venue, they will be endorsed to a BPO client that matches their skills and job experience. If they do well, they can actually leave with an employment contract in tow.”

“There are so many opportunities waiting for job seekers in the BPO industry. It’s one of the best industries to work with because of the competitive salary, above-industry perks and benefits, and speedy career promotions. With all the trainings and seminars call center companies provide to their employees, their personal and professional development is already guaranteed.”

Top BPO companies such as Hinduja Global Solutions, Teleperformance, and VXI have agreed to partner with jobsDB Philippines for the event.

Hundreds of job seekers are expected to flock to the Elbow Room in Metrowalk Entertainment Complex, Ortigas Center to be interviewed, get hired, and celebrate their success with a grand party hosted by former PBB: Celebrity Edition housemate and ace DJ, Rico Robles right after. Pre-registration and pre-screening is ongoing and interested applicants can go to http://hired.jobsdbevents.com.ph/ to register.

HIRED – the jobsDB Philippines Recruitment Party is made possible with support from the following partners: Unison, Gatsby, Adobo Magazine, Guestlist.ph, wheninmanila.com, Philippine Bloggers Network, Solar Entertainment, ETC and Zalora.

This is the official press release by JobsDB Philippines.

Images from JobsDB Philippines.

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Customer Contact Philippines 2009 BPO Event on October 7-9, 2009

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A two-day BPO event will be held in the Philippines on October 7-8, 2009 at the Peninsula Manila Hotel. Frost & Sullivan’s “Customer Contact Philippines 2009” aims to bring together Senior Executives from around the region to discuss strategic, tactical and implementation issues facing the Contact Center Industry today.

The summit will feature two speakers from the often-quoted Contact Center Innovator, Kevin Panozza and Industry Leader, Jonathan De Luzuriaga. It will also have four specialist tracks on People (Staff), Customer, Business Strategy and Technology/Process, plus industry case studies from leading Organizations in Asia Pacific. An “Ask the Experts” Panel Discussions will also be conducted where Functional Experts & Delegates can engage in various discussions on topical customer contact issues. Lastly, there will also be a “Speed Networking Wheel” where delegates can meet & engage in short but valuable one-to-one meetings with key industry players based on a rotating table format.

Some discussion topics include:

  • Transforming Customer Experience
  • The Next Generation Virtual Contact Centers – Break the boundaries by integrating communications into Business Processes
  • Best Practices in creating additional values in your Customer Base
  • Destination of Choice: The Selection Process for the IT/BPO Industry
  • Staffing, Training & Supervising Remote Agents
  • Structuring & Organizing the Contact Center for greater Competitiveness
  • Maintaining Control in a Virtual Contact Center
  • Building a customer-focused Organizational Culture
  • Strategic Contact Center Outsourcing & Partnerships
  • Leveraging on the Voice of the Customer
  • Attracting, retaining & engaging Generation Y (Gen Y) Staff in the Customer Contact Profession
  • Extending the Contact Center into the Enterprise.

For more information please visit www.frost-ccph.com, call Sheryl Fuertez at +65 6890-0963 or email sheryl.f@frost.com.

PEZA Investments Up Last May

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The total investments made in the Philippine Economic Zone Authority (PEZA) locations increase by 18% this month compared to the same period last year, with almost 50 projects approved by PEZA compared to 34 last year. This would generate thousands of new jobs, more than 100% compared to last year’s numbers. Most of these new jobs belong to the I.T. sector, including call centers and BPO.

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Written by Raffy Pekson II

June 4, 2009 at 8:30 pm

New BPO Center in Cebu

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724Care Inc. is a premier provider of business process outsourcing (BPO) services. The US company has reportedly opened a new call center in Cebu Philippines to accommodate increasing demand from a range of international clients. Nikolai Boutvine, CEO of 724Care, says his clients are very pleased with the Cebu talent as it relies on the recruitment and training of qualified call center personnel. Founded in 2006, 724Care is currently focusing on the sales inbound voice support and non-voice based segment of contact center services.

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Written by Raffy Pekson II

May 28, 2009 at 3:14 pm